Privacy Policy – H2 Gambling Capital Limited

We keep this privacy policy under review, this version was last updated on: 16.07.2026

H2 Gambling Capital Limited (“H2GC”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share personal information obtained through our website (https://h2gc.com), products, and services.

1. Who We Are

We are a leading provider of market intelligence, data analytics, and consulting services to the global gambling industry.

H2 Gambling Capital Limited is the controller and responsible for your personal data and this website. Further details about us are as follows:

  • Company number: 10156996
  • Registered office address: 11-33 St. John Street, London, England, EC1M 4AA
  • ICO registration reference: ZC063707

2. Information We Collect

We collect and process personal data directly from you when you:

  • Subscribe to our services
  • Request a demo or contact us
  • Download reports or whitepapers
  • Register for our newsletters or events
  • Communicate with our team

We will also collect and process personal data about you automatically when you use our websites, which will include the usage data as outlined below.

Types of data collected may include:

  • Name, job title, and organisation
  • Business contact information (email address, phone number)
  • Billing and payment details (for clients)
  • Login credentials (for subscribers)
  • Usage data (e.g., IP address, browser type, access times, pages viewed)

We do not collect or process sensitive personal data.

3. How We Use Your Information

We use personal data for the following purposes:

  • To provide access to our data services and content
  • To manage subscriptions and billing
  • To communicate updates, research, and service-related notices
  • To respond to inquiries and support requests
  • To improve our services and user experience
  • To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following:

  • Performance of a contract (including in our fulfilment of a subscription or consultancy agreement with our customers)
  • Legitimate interests (including responding to inquiries about our services and business, reviewing the provision of our services and improving user experience on our website)
  • Consent (e.g., for direct email marketing where required)
  • Legal obligations

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted third-party service providers (e.g., CRM, cloud hosting, payment processors)
  • Legal or regulatory authorities where required
  • Our other group companies for purposes of group-wide business administration and in connection with the provision of our services to you. This includes:
    • Pageant Gaming Media Limited (company number: 08338976; registered office address: 11-33 St. John Street, London, England, EC1M 4AA; ICO registration reference: ZA591417); and
    • Burghclere Limited (company number: 16761602; registered office address: 11-33 St. John Street, London, England, EC1M 4AA; ICO registration reference: ZC117474).
  • Affiliates and contractors under confidentiality agreements

6. International Transfers

If we transfer personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law or contractual obligations, for example for the purposes of satisfying certain legal, regulatory, tax or reporting requirements to which we are subject.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including contact, identify, financial and transaction data) for at least six years after they cease being customers for tax auditing purposes.

8. Your Rights

If you are based in the UK or EU, you have the right to:

  • Request access to your personal data
  • Request correction to inaccurate or incomplete data
  • Request deletion (“right to be forgotten”) of your personal data
  • Restrict or object to processing
  • Withdraw consent at any time (including the right to withdraw your consent for direct marketing)
  • Request the transfer of your personal data (also known as data portability)

To exercise these rights, please contact us at: data@h2gc.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint.

For any complaints or queries, please contact us at: privacy@h2gc.com

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Website functionality
  • Usage analytics
  • Improving user experience

You can control cookie preferences through your browser settings or via our cookie banner when visiting our site.

10. Security

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular audits.

11. Contact Us

For questions or concerns regarding this Privacy Policy or your data:

H2 Gambling Capital Limited
Email: enquiry@h2gc.com
Post: 11-33 St. John Street, London, England, EC1M 4AA

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to users where appropriate.

For information about the cookies we use on this website, please see our Cookie Policy.